This Privacy Policy explains how Linguist Hub processes personal data in connection with its language courses, tutoring services, website use, and related communications. It applies to inquiries, level screening, enrolment, scheduled group lessons, guided practice, and course progress review for small-group language courses offered in Lithuania and online.
Under the GDPR, we rely on lawful bases such as performance of a contract, steps taken before entering into a contract, legal obligations, and our legitimate interests in operating and improving the service. Where consent is required, it is requested separately and may be withdrawn without affecting processing already carried out lawfully.
Where the GDPR applies, you may have the right to access your data, request rectification, request erasure, restrict processing, object to processing based on legitimate interests, and request portability in appropriate cases. You may also withdraw consent where processing is based on consent. If you believe your rights have been affected, you may raise the matter with the competent supervisory authority.
Subject to legal conditions, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, restriction of processing, or an objection to certain processing activities. You may also ask for clarification about how your data is used and how long it is kept.
To exercise a privacy right, please submit a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the request before responding. If a request cannot be fully granted, we will explain the reason where permitted by law.
We retain personal data for the period needed to manage inquiries, provide courses, maintain business records, meet legal obligations, resolve disputes, and support accounting or tax requirements. When data is no longer needed, we delete it or anonymise it, unless a longer retention period is required by law.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data handling practices. The revised version will apply from the date it is published unless a different effective date is stated.
We may process identification and contact details, course inquiry information, level screening results, enrolment details, timetable preferences, payment-related records, attendance information, lesson participation notes, progress review information, and technical data generated when the website or online lesson tools are used. Where needed for online delivery, we may also process device and connection information necessary to support access to the service.
We receive data directly from you when you submit an inquiry, request a level screening, confirm course terms, enrol, or communicate with us by phone, email, contact form, or online consultation. We also collect information from lesson administration, payment processing, attendance tracking, progress summaries, and website or platform logs that are created during normal use of the service.
Our website may use essential cookies that support basic site functions, preference cookies that remember selected settings, and analytics or performance cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and the time needed to keep them active.
You may block or delete cookies in your browser, and some browsers allow you to limit tracking features or clear stored data automatically. If you disable certain cookies, parts of the website may not function as intended, especially features that support form submission, session continuity, or preference storage.
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
We use personal data to respond to inquiries, assess starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare periodic progress summaries, process payments, maintain records, communicate service updates, operate the website, and comply with legal obligations. We may also use limited technical data to secure the service, prevent misuse, and improve functionality.
We may share personal data with payment processors, website hosting providers, communication tools, online lesson platforms, and other service providers that support our operations. These parties act on our instructions or under their own legal responsibilities, and they are expected to use the data only for the services they provide to us.
We may disclose personal data to public authorities, courts, or other third parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also share information where necessary to establish, exercise, or defend legal claims.
